Mandy Reed

Mandy Reed

☁️ IT Support Professional | Cloud Engineering Portfolio

AWS • Linux • Docker • GitHub Actions • CI/CD • Cloud Troubleshooting

🚀 Explore My Projects

👋 About Me

I am an IT professional with 18 years of experience supporting users in enterprise environments and 21 years with Allstate. My background includes technical support, troubleshooting, customer service, documentation, problem-solving, and supporting business-critical technology.

I am expanding that experience into cloud engineering through hands-on projects using AWS, Linux, Docker, GitHub Actions, automation, monitoring, and CI/CD. My projects focus not only on building cloud solutions, but also on understanding how services connect, troubleshooting failures, documenting lessons learned, and improving the reliability of the environments I build.

🎯 Cloud Roles I Am Working Toward

Cloud Support Engineer Junior Cloud Engineer Cloud Operations Engineer DevOps Support Engineer Site Reliability Engineering Associate

☁️ Cloud Skills I Have Practiced

AWS EC2 S3 CloudFront Route 53 AWS Certificate Manager DNS HTTPS/TLS Lambda IAM CloudWatch DynamoDB API Gateway Amazon Polly Amazon Rekognition Amazon Transcribe Amazon Translate Amazon Bedrock Linux Docker Git GitHub GitHub Actions CI/CD

🚀 What I Am Focusing On Next

Terraform Infrastructure as Code Kubernetes Fundamentals Cloud Security Monitoring and Alerting Site Reliability Engineering

These are the next areas I am studying and building toward. As I complete hands-on projects in these areas, I plan to add them to my portfolio.

🏗️ Portfolio Architecture

This portfolio is built with HTML and CSS, maintained in GitHub, stored in Amazon S3, and delivered securely through Amazon CloudFront. Amazon Route 53 provides DNS routing for the custom domain, while AWS Certificate Manager provides the TLS certificate used for HTTPS.

👤 Visitor
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🌐 mandyreed.com
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🧭 Amazon Route 53
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🔒 Amazon CloudFront + HTTPS
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🪣 Amazon S3
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💻 Portfolio Website

AWS Certificate Manager secures both mandyreed.com and www.mandyreed.com with HTTPS. Source code and version history are maintained in GitHub.

💻 Featured Cloud Projects

☁️ AWS Cloud Engineering Portfolio

Designed and deployed this cloud engineering portfolio using Amazon S3, CloudFront, Route 53, and AWS Certificate Manager. Configured a custom domain with DNS routing and HTTPS/TLS, maintained source control through GitHub, and troubleshot deployment, caching, domain registration, DNS, and content delivery issues.

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🤖 Prompt Deployment Pipeline

Built a CI/CD-style workflow using GitHub, Amazon S3, and Amazon Bedrock.

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🌎 Multilingual Audio Pipeline

Created an AWS pipeline using Amazon Transcribe, Translate, Polly, Lambda, and S3.

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👁️ Rekognition Image Labeling Pipeline

Built an image-processing workflow using Amazon Rekognition, DynamoDB, Lambda, and S3.

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🔊 Polly Text-to-Speech API Pipeline

Created a serverless text-to-speech solution using Amazon Polly, Lambda, API Gateway, and S3.

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🌐 Static Website Pipeline

Built and deployed a static website using Amazon S3, CloudFront, and CodePipeline.

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✅ Required Files Checker

Created a GitHub Actions workflow that validates required repository files and logs results to Amazon CloudWatch.

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✍️ Technical Writing

I document my cloud projects, lessons learned, and troubleshooting experiences through Medium articles.

🌐 So I Decided I Needed a Portfolio Website... What Could Possibly Go Wrong?

A behind-the-scenes look at building and deploying this cloud engineering portfolio with Amazon S3, CloudFront, and GitHub, including the deployment and caching issues I troubleshot along the way.

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🐳 It Worked On My Machine... Until It Didn't

A Docker troubleshooting story about containers, local environments, and learning why consistency matters.

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🌍 Teaching the Cloud to Speak Every Language

A walkthrough of a multilingual AWS pipeline using Transcribe, Translate, Polly, Lambda, S3, and CloudWatch.

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