Mandy Reed

Mandy Reed

☁️ IT Support Professional | Cloud Engineering Portfolio

AWS • Linux • Docker • Jenkins • Docker Compose • GitHub Actions • CI/CD • Cloud Troubleshooting

🚀 Explore My Projects

👋 About Me

I am an IT professional with 18 years of experience supporting users in enterprise environments and 21 years with Allstate. My background includes technical support, troubleshooting, customer service, documentation, problem-solving, and supporting business-critical technology.

I am expanding that experience into cloud engineering through hands-on projects using AWS, Linux, Docker, Jenkins, Docker Compose, GitHub Actions, automation, monitoring, and CI/CD. My projects focus not only on building cloud solutions, but also on understanding how services connect, troubleshooting failures, working with container lifecycle and persistent storage, documenting lessons learned, and improving the reliability of the environments I build.

🎯 Cloud Roles I Am Working Toward

Cloud Support Engineer Junior Cloud Engineer Cloud Operations Engineer DevOps Support Engineer Site Reliability Engineering Associate

☁️ Cloud & DevOps Skills I Have Practiced

AWS EC2 S3 CloudFront Route 53 AWS Certificate Manager DNS HTTPS/TLS Lambda IAM CloudWatch DynamoDB API Gateway Amazon Polly Amazon Rekognition Amazon Transcribe Amazon Translate Amazon Bedrock Linux Docker Docker Compose Jenkins Dockerfile Persistent Volumes Git GitHub GitHub Actions CI/CD

🚀 What I Am Focusing On Next

Terraform Infrastructure as Code Kubernetes Fundamentals Cloud Security Monitoring and Alerting Site Reliability Engineering

These are the next areas I am studying and building toward. As I complete hands-on projects in these areas, I plan to add them to my portfolio.

🏗️ Portfolio Architecture

This portfolio is built with HTML and CSS, maintained in GitHub, stored in Amazon S3, and delivered securely through Amazon CloudFront. Amazon Route 53 provides DNS routing for the custom domain, while AWS Certificate Manager provides the TLS certificate used for HTTPS.

👤 Visitor
🌐 mandyreed.com
🧭 Amazon Route 53
🔒 Amazon CloudFront + HTTPS
🪣 Amazon S3
💻 Portfolio Website

AWS Certificate Manager secures both mandyreed.com and www.mandyreed.com with HTTPS. Source code and version history are maintained in GitHub.

💻 Featured Cloud & DevOps Projects

🐳 Docker + Jenkins Lab

Built and managed Jenkins in Docker while exploring container lifecycle, persistent storage, Docker Compose, and custom image creation. Tested data persistence by intentionally removing and recreating Jenkins containers, then built a custom Jenkins image using a Dockerfile and verified the customization with curl inside the running container.

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☁️ AWS Cloud Engineering Portfolio

Designed and deployed this cloud engineering portfolio using Amazon S3, CloudFront, Route 53, and AWS Certificate Manager. Configured a custom domain with DNS routing and HTTPS/TLS, maintained source control through GitHub, and troubleshot deployment, caching, domain registration, DNS, and content delivery issues.

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🤖 Prompt Deployment Pipeline

Built a CI/CD-style workflow using GitHub, Amazon S3, and Amazon Bedrock.

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🌎 Multilingual Audio Pipeline

Created an AWS pipeline using Amazon Transcribe, Translate, Polly, Lambda, and S3.

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👁️ Rekognition Image Labeling Pipeline

Built an image-processing workflow using Amazon Rekognition, DynamoDB, Lambda, and S3.

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🔊 Polly Text-to-Speech API Pipeline

Created a serverless text-to-speech solution using Amazon Polly, Lambda, API Gateway, and S3.

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🌐 Static Website Pipeline

Built and deployed a static website using Amazon S3, CloudFront, and CodePipeline.

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✅ Required Files Checker

Created a GitHub Actions workflow that validates required repository files and logs results to Amazon CloudWatch.

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✍️ Technical Writing

I document my cloud and DevOps projects, lessons learned, and troubleshooting experiences through Medium articles.

🐳 I Put Jenkins in a Container, Then Started Deleting Things

A hands-on Docker and Jenkins story covering container lifecycle, persistent volumes, Docker Compose, custom Docker images, and the surprisingly useful lesson that deleting a container does not have to mean deleting your data.

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🌐 So I Decided I Needed a Portfolio Website... What Could Possibly Go Wrong?

A behind-the-scenes look at building and deploying this cloud engineering portfolio with Amazon S3, CloudFront, and GitHub, including the deployment and caching issues I troubleshot along the way.

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🐳 It Worked On My Machine... Until It Didn't

A Docker troubleshooting story about containers, local environments, and learning why consistency matters.

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🌍 Teaching the Cloud to Speak Every Language

A walkthrough of a multilingual AWS pipeline using Transcribe, Translate, Polly, Lambda, S3, and CloudWatch.

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